Video consultation
Scheduled 30-minute visits for uncomplicated issues, without a clinic queue.
MMC-registered Malaysian practitioners
We are integrative practitioners bringing digital health to your screen.
Private video consultations for uncomplicated primary-care questions — prescriptions, lab and imaging review, and referrals — without the clinic wait. Choose your practitioner, book in minutes.
Scheduled 30-minute visits for uncomplicated issues, without a clinic queue.
Medication review when a physical examination is not required.
Interpretation of blood tests, X-rays, and reports you upload.
Written referrals to specialists when clinically indicated.
Our practitioners
Each practitioner is independently MMC-registered. Choose the one that fits your needs.
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Are you a registered practitioner?
Join JalurMDChronic Care Companion
Log blood pressure, glucose, and weight. Share trends with your practitioner.
Log systolic/diastolic readings
Track fasting and post-meal levels
Monitor weight trends over time
See your progress at a glance
Care navigator
A 30-second check before you book. Emergencies always go to 999.
Are you having any of these right now?
Does this need a physical examination?
Wounds, ear pain, abdominal tenderness, new lumps, or anything you would normally be examined for.
Health Hub
Hover or tap a topic to explore.
Distilled water — education only. Discuss personal hydration needs with your practitioner.
What is your gut microbiome? — Educational overview from the Royal Society of Medicine.
Introduction to fascia and movement — not a substitute for physiotherapy assessment.
BMI is a population screening tool, not a diagnosis. Muscle mass, age and ethnicity affect interpretation.
Federal government releases new food pyramid with updated dietary guidelines.
US Dietary Guidelines · Educational only — not personalised advice.
External links open in a new tab. Always discuss decisions about your health with a registered practitioner.
Search peer-reviewed literature. Results appear below.
Ready for personal advice?
Insurance & Corporate
We don't offer direct billing with any insurer yet. You pay for your consultation upfront, and we provide everything you need to claim it back. Corporate plans are available directly.
Our position on insurers: We do not currently have direct billing agreements with AIA, Allianz, Great Eastern, Prudential, Etiqa, FWD, or any other Malaysian insurer. If your plan covers outpatient telemedicine, you can claim reimbursement using the receipt and consultation summary we provide with every visit.
Affordable, digital-first health coverage for teams of 5 to 500. No paperwork, no waiting rooms.
Tell us about your team and we'll respond within 1 business day.
No. Not yet. We have no panel or direct-billing agreements with any Malaysian insurer. You pay upfront for your consultation and claim reimbursement from your insurer using the documents we provide.
Depends on your plan. Many Malaysian health insurance plans cover outpatient consultations including telemedicine, but the specifics vary. Check your benefits schedule under "outpatient" or ask your agent.
No. Following the MMC directive of 23 September 2025, medical certificates require an in-person examination. We provide referral letters and consultation summaries for teleconsultation visits.
Your company subscribes monthly on a per-employee basis. Employees get unlimited teleconsultations, prescription advice, and chronic care tracking. Volume discounts apply above 50 employees.
Employee health benefits are generally tax-deductible in Malaysia as a business expense. Consult your tax advisor for specifics.
Virtual care is suitable when a physical examination is not required. It is not for emergencies. All JalurMD practitioners follow Malaysian Medical Council guidance for telemedicine.
Not for emergencies. Call 999.
Insurance & Reimbursement
Probably yes — if your plan covers outpatient care. We don't do direct billing yet, but every consultation comes with the paperwork you need to claim reimbursement.
Not listed? Your plan may still cover telemedicine. Check your benefits schedule under "outpatient" or "telemedicine", or ask your agent directly.
Direct billing means we bill your insurer directly and you pay nothing at the point of care. It requires a formal agreement with each insurer, which takes time and a track record of accurate claims. We don't have those agreements yet. When we do, it will appear on this page with the specific insurer and the date it went live.
We'd rather tell you this clearly than imply a partnership that doesn't exist.
No. Not yet. You pay for your consultation upfront, and we provide the documents you need to claim back from your insurer.
Contact us at hello@jalurmd.com and we'll provide additional documentation — for example, a support letter explaining the clinical rationale. We can't guarantee your insurer's decision, but we can make sure you have everything they need.
Typically 1–3 weeks from the time you submit, depending on your insurer. We send your documents within an hour of your consultation.
No. MCs cannot be issued via teleconsultation alone, per the MMC directive of 23 September 2025. What we do provide is a consultation summary with diagnosis and ICD-10 code — which is what insurers actually need for outpatient claims.
Still unsure? Write to us and we'll help figure it out.
Email hello@jalurmd.comRESET-aligned · Provider-side infrastructure
We are not another teleconsultation panel. JalurMD is the digital backbone that connects your panel clinics, your chronic disease members, and your claims data — aligned to the five strategic thrusts of the RESET framework.
Insurers hold claims data but almost no clinical data. Panel clinics operate on paper — only 6.8% of primary care clinics are digitally connected. Chronic disease management remains reactive, and RESET will require provider-side data that most of your network cannot yet produce.
You know a member was hospitalised. You don't know their HbA1c was rising for six months beforehand.
JalurMD: longitudinal BP, glucose, weight, and adherence data.
When a member visits a panel GP, the encounter is invisible until a claim lands weeks later.
JalurMD: Clinic-in-a-Box gives panel clinics a digital front door.
1 in 6 adults diabetic, 1 in 3 hypertensive. Fee-for-service gives no incentive to coach adherence.
JalurMD: outcome-linked models with clinical data to prove engagement.
EMR interoperability and DRG transition will require clinical data from providers to validate diagnoses.
JalurMD: standardised clinical data export is a compliance asset.
Each tier stands alone as a pilot and compounds into the next. No tier requires full system replacement.
500–2,000 members · 5–10 panel clinics. Chronic Care Companion + Clinic-in-a-Box + monthly clinical reports.
Pricing: PMPM per enrolled member + clinic onboarding fee
6–12 months. Integrated with MediAsas or supplementary outpatient benefit. White-label teleconsult, async reviews, FHIR-ready claims data.
Pricing: Per-consultation or PMPM, benchmarked to the RM20–35 digital outpatient band
Defined chronic disease population. Risk stratification, outcome reporting, MDHCN integration, shared savings framework.
Pricing: Fixed platform fee + 15–25% of verified claims cost reduction
We propose a 45-minute joint session with your clinical, claims, and digital teams to review the pilot scope, map data integration requirements, and agree on a six-month timeline.
Email partnerships@jalurmd.comPractitioner onboarding · MMC-verified
JPG or PNG, square preferred. Max 2 MB.
Thank you. Your profile is pending review. You'll receive an email once approved — usually within 1–2 business days.
Compliance with the Ministry of Health's Online Healthcare Services (OHS) 2025 Guidelines.
Your privacy is important to us. This policy explains how we collect, use, and protect your personal and health data.
We collect personal information you provide during registration (name, email), health information you share during consultations, and technical data (device, IP address). Health data is classified as Sensitive Personal Data under the PDPA 2010.
Your data is used to: facilitate consultations, maintain medical records, process prescriptions and referrals, improve our services, and comply with legal obligations. We do not sell your data.
We obtain explicit consent before processing your health data. You can withdraw consent at any time, though this may affect your ability to use our services.
We implement appropriate technical and organisational measures to protect your data, including encryption and access controls. We comply with mandatory data breach notification requirements.
You have the right to access, correct, and request deletion of your data. To exercise these rights, contact our Data Protection Officer at dpo@jalurmd.com.
Medical records are retained in accordance with MOH guidelines (typically 7 years after last consultation, or longer for minors).
For privacy-related enquiries: dpo@jalurmd.com
JalurMD
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